Contact VOCOO
Questions about digital timers or thermo-hygrometers? Our team supports product help, wholesale and OEM inquiries, and partnership discussions. We typically respond within one business day—please include your product model or order details when possible.
Get in Touch
Reach us by email, phone, or WhatsApp. We welcome customers, distributors, and business partners worldwide.
Address
ShenZhen Vocoo Technology co.,LTD
How We Can Help
Tell us what you need—we will route your message to the right team.
Product Support
Setup help, warranty questions, troubleshooting, and spare parts for VOCOO timers and thermo-hygrometers.
Wholesale & OEM
Bulk pricing, private label, packaging, and custom specifications for retailers and brand partners.
Partnership
Distribution, regional agency, and long-term supply cooperation across North America, Europe, and Asia.
General Inquiry
Catalog requests, product recommendations, media cooperation, and any other questions about VOCOO.
Business Hours & Response Time
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8, China Standard Time)
Saturday: 9:00 AM – 12:00 PM (GMT+8) | Sunday & public holidays: Closed
We aim to reply to all emails and form submissions within one business day. For urgent wholesale orders, please mention your timeline in your message.
Welcome to VOCOO customer service. Whether you need help with a digital timer or indoor thermo-hygrometer, are exploring wholesale or OEM cooperation, or want to discuss distribution in your region—we are here to help.
Please reach us at support@vocoovip.com or +86 15814077227 (phone & WhatsApp). Include your product model, country, and a brief description of your request so we can assist you faster.
Frequently Asked Questions
-
What products does VOCOO manufacture?
We specialize in user-friendly digital timers (kitchen, magnetic, rechargeable) and indoor thermo-hygrometers with accurate, easy-to-read displays.
-
Do you ship internationally?
Yes. VOCOO products reach customers in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, and many other regions. Contact us for distributor or bulk shipping options.
-
How can I become a distributor or OEM partner?
Email or message us with your company profile, target market, and estimated volume. Our sales team will share catalogs, MOQ, and cooperation terms.
-
Where can I download manuals or specifications?
Visit our Downloads section. If you cannot find a document, send your product model and we will assist.
-
What should I include in my message?
Please include your name, country, product model (if applicable), order number (for support), and a clear description of your request—this helps us respond faster.
-
Is there warranty support?
Yes. Contact us with proof of purchase and a description of the issue. We provide guidance and replacement options according to our warranty policy.